Moon Walker Fashions Edinburgh Men's Bomber Brown Leather Jacket With Removable Hooded
Moon Walker Fashions Edinburgh Men's Bomber Brown Leather Jacket With Removable Hooded
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Product Description
Product Description
- 100% Real Lambskin Leather
- Inner detachable hood and polyester lining.
- Drawstrings with smooth zip YKK closure.
- Two convenient side pockets, One secure flap pocket.
- Two sleek zippered chest pockets.
- Two inside and extra one pocket for cell phone.
- Rib-knit cuffs and hem for a snug fit
- With and without hood styling.
Shipping Policy
Shipping Policy
| Order Type | Dispatch Time |
|---|---|
| Prime Marked Products | 1-2 business days |
| All other Jackets & Outerwear | 5-10 business days |
| Made-To-Measure Jackets & Outerwear | 3-4 weeks |
| Footwear | 2-3 weeks |
| Made-To-Measure Footwear | 3-4 weeks |
| Bespoke Products | 5-12 weeks |
Note:
- Prime Products: These items are ready to ship.
- For other products, dispatch times vary depending on the type.
- Please refer to the table above for estimated dispatch times.
- Once dispatched, delivery typically takes 3-4 business days.
Courier Service
- To provide you with premium service, we use Express Delivery services such as DDs courier logistics. We reserve the right to choose the courier of our choice for the most efficient delivery method.
Lost or Damaged Products
- If your parcel shows as delivered on your tracking link but you haven\'t received it, please contact our Customer Support Team and the courier within 5 working days from the tracking delivery date to initiate an investigation (Claims raised after 5 working days will not be accepted).
- Once verified by the carrier, we will replace any lost or damaged items during transit with either a full store credit or a replacement of the original order. Please note that lost orders are not eligible for a refund.
Rescheduling and Delivery Issues
- Tracking: After shipping, we provide a tracking number. It\'s the customer\'s responsibility to follow up with the courier. If the courier holds the order for any reason or attempts delivery when you\'re unavailable, you must contact them. If there are multiple failed delivery attempts, the courier may destroy the parcel, and we will not be responsible for such incidents.
- Unaccepted Deliveries: If a customer refuses to accept delivery of a parcel and requests its return to the courier, the parcel will be considered lost or destroyed. Unfortunately, in such cases, we are unable to process a return. To arrange for a return, the customers are requested to accept the delivery and follow the return instructions provided.
- Incorrect Address Deliveries: Please ensure your shipping address is up to date. Once dispatched, we are unable to reschedule delivery to a different address. Please contact the courier for further actions or solutions. In case the order stays undelivered, the item will not be received back, as courier return costs and duty charges can often exceed the value of the items themselves. In such cases, the package will unfortunately be destroyed, and we won’t be able to process cancellations or returns.
Delayed Orders
If your order is delayed or you encounter any issues with delivery, please don’t hesitate to contact us:
- WhatsApp: 03316667111
- Email: info@moonwalkerfashions.com
Other Policies
- Order Confirmation: You will receive an email confirmation once payment is received. Please contact our Customer Support Team in case you haven’t received it.
- Combined Shipments: If you have multiple orders shipping to the same address, we may combine them (unless instructed otherwise) to save overall time and money. This may, however, cause a slight delay in the delivery of the initial order.
- Complimentary Items: Orders exceeding 10 products do not include complimentary items by default. Exceptions may apply, subject to approval by our customer support representatives.
Return and Exchange policy
Return and Exchange policy
At MoonWalker Fashions, we aim to provide high-quality products and excellent customer service. Please review our policy regarding returns and exchanges:
Return & Exchange Conditions
-
Change of Mind: We do not accept returns or exchanges if you change your mind about the product. Please ensure you are satisfied with your choice before placing an order.
-
Damaged or Defective Products: If you receive a damaged or defective product, we are happy to assist with a return or exchange.
Important Details
-
Timeframe for Returns/Exchanges: To qualify for a return or exchange, you must contact us within 5 days of receiving the product. Unfortunately, we cannot process any returns or exchanges beyond this period.
-
Product Condition: In the case of damaged or defective products, please provide a clear picture of the issue to help us process your request swiftly.
How to Initiate a Return/Exchange
-
Contact Us: Reach out to us via one of the following channels within 5 days of receiving your product:
- WhatsApp: 03316667111
- Email:info@moonwalkerfashions.com
- Provide Details: Include your order number, product details, and a photo of the damaged or defective item (if applicable).
We will guide you through the return or exchange process and ensure a resolution as quickly as possible.
Thank you for shopping with Moon Walker Fashions!
This is the second one of these I've gotten for my husband. Christmas 2023 I got him the black one and this year he really wanted a tannish brown--he decided on a different one that we had to return twice due to the sizing being off--I found this one, and though the color wasn't what he originally was looking at, we knew that the style and sizing would be perfect--couldn't be happier!
Love this jacket, fits perfectly, doesn't look cheap and the hood is a nice touch as well. It's warm enough too. AND there's inside pockets, which is a great plus!
I bought this jacket for my husband. He likes it very much. This jacket is excellent. Delivery was fast, the seller is very kind. Thank you
Good morning..
I really liked the promptness in the return and the product too..
My husband no longer takes off the blouse as much as he liked
. a few days..
Congratulations on your work..
Perfect, good material and quite nice