Privacy Policy

At MoonWalker Fashions, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and make purchases from our store. We operate on a Cash-on-Delivery (COD) model and do not require advance payment for any orders.

By using our services, you consent to the practices described in this policy.

1. Information We Collect

We collect information that is necessary to process your orders and ensure smooth delivery. The types of personal information we collect include:

  • Name: To address and process your order.
  • Contact Details: Your phone number and email address are required for order confirmation, delivery updates, and customer service.
  • Delivery Address: To ensure accurate and timely delivery of your products.
  • Order Details: Information related to your purchase, including product choice, quantity, and delivery preferences.

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill your orders.
  • Communicate order confirmations, delivery updates, and customer support.
  • Improve our services, including website functionality and customer experience.
  • Prevent fraud and ensure the security of transactions.

3. Payment Information

As we operate on a Cash-on-Delivery (COD) model, we do not collect or store any financial or payment-related information (e.g., credit card details). Payment is made directly to the delivery personnel at the time of receiving the product.

4. Data Protection and Security

We take the protection of your personal information seriously. Your data is stored securely, and we use appropriate measures to safeguard it from unauthorized access, alteration, or disclosure.

5. Sharing Your Information

We do not share, sell, or rent your personal information to third parties for marketing purposes. However, we may share your information with trusted third-party service providers (such as delivery companies) to fulfill your order and facilitate smooth delivery.

6. Retention of Information

We retain your personal information only for as long as necessary to process and fulfill your order, or as required by law. After this period, your information is securely deleted or anonymized.

7. Your Rights

You have the right to:

  • Access: Request information on the personal data we hold about you.
  • Correction: Request correction of any inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal data, subject to applicable laws and regulations.

If you have any questions or concerns about how your information is used, please feel free to contact us.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please feel free to reach out to us at: